FREQUENTLY ASKED QUESTIONS

Our doctors, physician assistants and nurse practitioners are here to answer any question you may have regarding your health, but if you have questions regarding our emergency service facilities, the frequently asked questions below could be helpful. If you have any additional questions, please do not hesitate to ask your doctor or contact the Florida Emergent Care facility.

  • Do I need an appointment for urgent care?
  • How long will I have to wait to be seen in urgent care?
  • Who will be treating me in urgent care?
  • Will you refill my medications?
  • Do you take my insurance?
  • How much will I have to pay?
  • Is Florida Emergent care open on holidays?
  • Do I need my Insurance ID card to be seen in urgent care?
Do I need an appointment for urgent care?

You never need an appointment to be seen at Florida Emergent care. Patients are seen on a walk-in basis. Please note that Life threatening or more serious conditions are a priority and will be treated as such.

How long will I have to wait to be seen in urgent care?

Florida Emergent care patients are typically seen within minutes. Visits for patients with simple complaints can take as little as 30 minutes. Most patients have completed their visit within 1 hour. Since urgent care patients can walk-in to be seen at any time, occasionally patients may experience longer than the typical waits. We make every effort to staff our clinics appropriately to keep wait times to a minimum.

Who will be treating me in urgent care?

Our staff includes licensed physicians as well as experienced Physician Assistants and Nurse Practitioners, as well as paramedics, medical assistants and x-ray technologists who have experience and training in emergency medicine, and urgent care.

Will you refill my medications?

Medication refills are NOT routinely given. However, a provider may refill medications until a patient can be seen by their primary care provider under certain circumstances as deemed necessary, on a case by case basis. Please note that narcotics will not be authorized for refills.

Do you take my insurance?

Refer to the insurance section on the website. If you are still unsure, contact our office and our staff will be able to help answer any questions.

How much will I have to pay?

If you do not have insurance, we price the office visit based on a tier system which is located on the website. For questions on the tier system, contact the office. For patients with insurance, it is impossible to know what you would be expected to pay without looking at your insurance card. Present your card at the time of the visit and the front desk will tell you exactly how much you will have to pay for an urgent care visit.

Is Florida Emergent care open on holidays?

Our urgent care is open daily from 9am to 9pm Monday-Friday and 10am-5pm Saturday and Sunday. We are closed on Thanksgiving, Christmas Eve, Christmas Day, and New Year’s day.

Do I need my Insurance ID card to be seen in urgent care?

In order for us to be able to verify your insurance coverage, we will need to see and copy your insurance card. If you are unable to bring your card, we will do our best to verify your benefits with your carrier when you arrive

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